1.1 This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, as governed by the Data Protection Act 1998 and the General Data Protection Regulation.

1.2 References to “we”, “our”, “us” in these Terms is to Tolo Media Limited

1.3 By visiting this website, you are accepting and consenting to the practices described in this Policy.


2.1 When you use the Website, including but not limited to, when you register to use the Website, subscribe to our services, search for goods or services, place an order on our Website, you may provide us with personal information about you such as your name, address, date of birth, telephone numbers, school attended (if any) and email addresses (“personal information”). We are committed to protecting your privacy, and will only use your personal information in accordance with the Data Protection Legislation.

2.2 With regard to each of your visits to our Website, we may automatically collect the following information:

2.2.1 Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, operating system and platform;

2.2.2 Information about your visit, including the URL clickstream to, through and from the Website, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs).


3.1 We may use information held about you for the purposes of:

3.1.1 ensuing that our Website is presented in the most effective manner for you and your computer;

3.1.2 notifying you about a change to our Website or services;

3.1.3 providing connectivity to third party services such as Facebook, Twitter, Flickr and YouTube, but only if you have provided us with account details for these services;

3.1.4 usage analysis to provide a better service for you through website enhancements based on feedback and activity of users;

3.1.5 record-keeping and tracking your use of the Website through use of cookies (see below); and

3.1.6 providing competition prizes and awards, if applicable

3.2 We shall be entitled to use your information to provide you with information, products, fundraising communication and/or services that you request from us or which we feel may interest you. If you do not want us to contact you in this way you can “opt out” by indicating this when submitting forms on the Website or by emailing us at any time.


4.1 We may share your personal information with selected third parties:

4.1.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; and

4.1.2 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply such other terms as apply to our relationship, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and

4.1.3 If we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website; and

4.1.4 For the performance of any contract we enter into with them or you; and

4.1.5 Analytics and search engine providers that assist us in the improvement and optimisation of our Website.

4.1.6 Your personal data (your full name, title, job title, organisation, email address and phone number) may be shared with organisations with which we partner to deliver events and activities to which you may be invited/involved.

4.1.7 Your data may be transferred outside of the EEA. Such transfers will only occur where strictly necessary and either contractual clauses or data sharing agreements will ensure that your data will be processed with the same protection in place as in the EEA.


5.1 Certain parts of the Website use “cookies” to keep track of your visit and to help you navigate between sections. A cookie is a small file that certain websites store on your computer’s hard-drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.

5.2 We use cookies on the Website to enable us to deliver content that is specific to your interests and gives us an idea of which parts of the Website you are visiting and to recognise you when you return to the Website. Our cookies do not read data from your computer’s hard-drive or read cookies created by other websites that you have visited.

5.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access the Website.

5.4 Please note providers of third party content may also use cookies over which we have no control.


6.1 This website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security seriously and will use our reasonable endeavours to protect the integrity of the information you provide.

6.2 Our Website may, from time to time, contain links to and from other websites, if you follow a link to any of these Websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Website by us. It is important that you read any such alterations as and when they are posted on the Website by us and should you object to any alteration, please contact us.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payments details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and accordance with clause 4 above.


9.1 The law entitles you to access information held about you at any time. You also have the right to ask us to update or to delete your personal information. Either of these can be done by writing to us at Tolo Media Limited at Level One, Devonshire House, One Mayfair Place, London ,W1J 8AJ or contacting us on the Contact section of the Website from time to time.


Questions, comments and requests regarding this Privacy Policy are welcomed.